Registration

Responsible Gambling

At 22Bit Casino, we see gambling as a top-tier form of entertainment. However, we’re fully aware that for a small number of people, it can shift from a bit of fun to a serious problem. Our Responsible Gambling policy is a foundation of how we operate at 22bit.co.nz, designed to look after our community and provide a safety net for those who need a hand.

The 22Bit Commitment to Player Safety

We reckon a safe player is a long-term player. Our platform uses smart monitoring systems to spot patterns that might suggest a risk of problem gambling. Our commitment isn’t just about ticking boxes; we actively promote a culture of “Self-Awareness” where Kiwis are encouraged to keep a close eye on their gaming habits.

Tools for Management and Control

To keep you in the driver’s seat, we’ve built a range of control tools directly into the 22Bits platform:
  • Deposit and Loss Limits: You can set daily, weekly, or monthly caps on how much you can top up or lose. This ensures you’re only playing with what you can afford to lose.
  • Session Time-Outs: It’s easy to lose track of time when you’re having a crack at the pokies. Use our session timers to get a nudge when you’ve hit your pre-set limit.
  • Self-Exclusion: For those who need to step away entirely, we offer a solid self-exclusion program. You can yarn with our support team to have your account suspended for anywhere from six months to five years. Once this is sorted, it’s irreversible for the duration you’ve chosen.

Identifying the Warning Signs

Knowing when to call it a day is a massive part of staying safe. We encourage all New Zealanders to ask themselves:
  1. Do you see gambling as a way to make money rather than a cost of having a go?
  2. Have you ever borrowed cash or sold your gear to fund your betting?
  3. Do you find yourself “chasing losses” by betting more to try and win back what’s gone?
  4. Is gambling getting in the way of your work, your whānau, or your health?
If the answer to any of these is “Yes,” it’s time to reach out for support.

Resources and Support Networks in New Zealand

You’re never on your own. Aotearoa has some world-class resources for anyone struggling with gambling:
  • PGF Services (Problem Gambling Foundation): Providing free, professional, and confidential counseling for Kiwis. Visit pgf.nz.
  • Gambling Helpline New Zealand: A 24/7 service offering immediate support and referrals. Call 0800 654 655 or text 8006.
  • Salvation Army Oasis: Offers free and confidential support, education, and counseling for those affected by gambling harm.
  • Gamblers Anonymous (GA) NZ: A fellowship of men and women who share their experiences to help each other recover.

Protection of Minors

22Bits has a zero-tolerance policy for underage gambling. We run strict KYC (Know Your Customer) checks during registration and when you go to withdraw. We also recommend that parents use filtering software like Net Nanny or Qustodio to make sure the kids can’t get onto gambling sites on shared home devices.